uCertify
PC Expert
Certification
The uCertify PC Expert certification validates expertise in troubleshooting, maintaining, and managing personal computer hardware and software. It demonstrates proficiency in ensuring optimal performance and functionality of desktop and laptop systems.
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Exam Overview
The uCertify PC Expert certification is designed for individuals seeking comprehensive knowledge and skills in the field of personal computer systems. This exam covers a wide range of topics, from hardware components to software troubleshooting, aiming to equip participants with the expertise needed to excel in the ever-evolving world of PC technology.
The successful completion of the PC Expert Certification not only signifies a milestone in individual professional development but also opens doors to a multitude of career opportunities and continuous growth in the ever-evolving field of IT.
| Exam Domain |
| 1.0 Integrated Hardware Systems (15%) |
| 2.0 Network Hosts and Tools (20%) |
| 3.0 Network Services (9%) |
| 4.0 Portable Connectivity Solutions (3%) |
| 5.0 Hardware Support (6%) |
| 6.0 Operating Systems and Applications (21%) |
| 7.0 Securing Devices and Networks (9%) |
| 8.0 Troubleshooting Operating Systems (5%) |
| 9.0 Operations and Management (11%) |
Exam Details
| No. of Questions in the Exam | 75 |
|---|---|
| Time Limit | 150 min | Score Range | 0-1000 |
| Passing Score | 700 |
Exam Objectives
1.0 Integrated Hardware Systems (15%)
- 1.1 Define fundamental concepts of integrated hardware systems, including motherboards, processors, and memory.
- 1.2 Demonstrate the installation and configuration of expansion cards, such as graphics cards and network cards.
- 1.3 Identify various cooling solutions for CPUs and understand their functions.
- 1.4 Discuss storage technologies, such as RAID configurations, and their impact on system performance.
- 1.5 Demonstrate knowledge of installing and maintaining printers, including troubleshooting common issues.
2.0 Network Hosts and Tools (20%)
- 2.1 Define basic networking concepts such as protocols, topologies, and network models.
- 2.2 Understand the purpose and function of network hardware with cables.
- 2.3 Explain the fundamentals of the TCP/IP protocol suite.
- 2.4 Describe the components of Small Office/Home Office (SOHO) networks.
- 2.5 Understand how virtualization is used in networking environments.
- 2.6 Explore wireless networking standards.
- 2.7 Define and explain common network services such as DNS, DHCP, and FTP.
- 2.8 Understand the basic principles of cloud service models.
3.0 Network Services (9%)
- 3.1 Discuss the roles and functions of network services in a typical network infrastructure.
- 3.2 Define virtualization and its role in networking.
4.0 Portable Connectivity Solutions (3%)
- 4.1 Demonstrate knowledge of laptop and mobile device form factors and how they impact hardware design.
- 4.2 Explore various mobile connectivity technologies.
- 4.3 Troubleshoot common issues related to mobile app functionality and compatibility.
5.0 Hardware Support (6%)
- 5.1 Demonstrate the use of relevant tools and resources in the troubleshooting process.
- 5.2 Address power-related problems, including power supply issues and electrical failures.
- 5.3 Demonstrate proficiency in using diagnostic tools for storage troubleshooting.
- 5.4 Demonstrate the use of diagnostic tools to identify and resolve video and display issues.
- 5.5 Demonstrate knowledge of mobile device diagnostic tools and techniques.
- 5.6 Identify and troubleshoot common issues with printers.
- 5.7 Address problems related to network hardware, protocols, and configurations.
6.0 Operating Systems and Applications (21%)
- 6.1 Understand and manage the different types of operating systems and applications.
- 6.2 Understand the features of Microsoft Windows.
- 6.3 Manage Windows using the different tools and features.
- 6.4 Install and upgrade the Windows operating system.
- 6.5 Explore the different Windows command-line tools.
- 6.6 Configure networking.
- 6.7 Manage macOS and Linux using the different tools and features.
- 6.8 Understand the concepts of scripting and programming.
- 6.9 Understand and configure remote access using different tools and procedures.
7.0 Securing Devices and Networks (9%)
- 7.1 Understand the different types of security features.
- 7.2 Understand and deal with the different types of malware.
- 7.3 Explore the techniques to secure the organization from the different attacks, threats, and vulnerabilities.
- 7.4 Format, sanitize, and destroy hard drives.
- 7.5 Understand and manage Windows security features and settings.
- 7.6 Install and configure browsers for secured Internet browsing.
- 7.7 Configure a secured wireless network.
- 7.8 Configure a secured wired network.
- 7.9 Explore the different security features of mobile devices.
8.0 Troubleshooting Operating Systems (5%)
- 8.1 Understand and troubleshoot the different desktop OS problems.
- 8.2 Detect and remove malware.
- 8.3 Understand and troubleshoot the different mobile OS problems.
9.0 Operations and Management (11%)
- 9.1 Understand and implement safety procedures.
- 9.2 Understand and manage the environmental implications of the organization.
- 9.3 Understand the legal requirements and manage licenses and information.
- 9.4 Provide technical support to users and maintain documentation.
- 9.5 Understand and manage changes within the organization.
- 9.6 Prevent disasters and implement recovery methods.
- 9.7 Ensure proper user communication and professional interaction.
Career Goals
Achieving the uCertify PC Expert certification, individuals are well-prepared to pursue a variety of entry-level IT positions. The acquired skills and knowledge open doors to roles that involve configuring, supporting, and troubleshooting personal computer systems. Here are some potential career goals and job roles that individuals with a uCertify PC Expert certification may pursue:
- PC Technician
- Technical Support Specialist
- IT Support Analyst
- Desktop Support Technician
- System Administrator Assistant
- IT Service Desk Technician
- Entry-Level Network Administrator
- IT Assistant
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Unleashing Opportunities with uCertify Certifications
Earning a uCertify Certification isn't just about gaining a badge, it's a strategic investment in your professional journey.
Climb the career ladder faster by showcasing your commitment to excellence. Our certification equips you with the latest industry knowledge, providing a competitive edge in today's dynamic and fast-paced work environment.
